5 days ago · She spent hours troubleshooting until discovering other admins were reporting the same remote desktop credential prompt failures after the Microsoft update across LinkedIn groups and forums. 2. . 4 days ago · Microsoft’s first Windows 11 security update of 2026 broke shutdowns and some Remote Desktop sign-ins. The problem emerged immediately following the installation of the January 2026 security update, identified as KB5074109. Dec 15, 2025 · Duo Authentication for Windows Logon adds two-factor authentication to Remote Desktop (RDP), local logons & credentialed User Account Control (UAC). exe) may fail with an error: This computer can’t connect to the remote computer. Sep 18, 2020 · Troubleshoot Remote Desktop Connection issues to an EC2 Windows instance I can't connect to my Amazon Elastic Compute Cloud (Amazon EC2) Windows instance with Remote Desktop Protocol (RDP). Here’s how to install them. If you are using an older version of Windows or a mobile device, please skip to troubleshooting steps. Today’s out-of-band update addresses the problem. A new window titled Troubleshoot Problems will open. Mar 16, 2025 · Remote Desktop is a vital tool for connecting to remote systems, but even seasoned IT professionals sometimes face connection issues. Aug 17, 2022 · We will also walk you through how to use the MS Remote Desktop software to create the connection once you enable it, and we’ll provide some quick troubleshooting steps in case your setup fails. In a statement to Windows Latest, Microsoft acknowledged the issue and confirmed it as credential prompt failures during Remote Desktop connections affecting the Windows App. Get tips on extending displays and adjusting window sizes. Follow the on-screen instructions to complete the process. Dec 26, 2025 · This guide outlines nine of the most common remote desktop connection and screen issues, providing clear explanations and practical solutions. The problem emerged immediately following the installation of the January 2026 security update , identified as KB5074109 . 2 days ago · Remote Desktop and Windows App Authentication Error 0x80080005 The Windows devices that were patched with J anuary 2026 updates (KB5074109) have been affected by this problem. Jan 15, 2026 · The Windows updates from the January Patch Day are causing connection issues with Windows 365 and Azure Virtual Desktop. Jan 10, 2025 · Fix Remote Desktop Connection Issues & Errors on Windows 11/10 Remote Desktop Protocol (RDP) is a powerful feature of Windows that allows users to connect to another computer over a network or the internet. cloud. microsoft. Whether you’re troubleshooting a sudden disconnection, a black screen, or performance lags, this resource aims to equip you with the knowledge to resolve these problems swiftly. While adjusting configurations and checking network conditions can often resolve these issues, they may require technical knowledge and time. 4 days ago · Microsoft released two emergency Windows 11 updates over the weekend to address remote connection and shutdown issues in the January 2026 Patch Tuesday updates. Struggling with the Windows 11 Remote Desktop Gateway Error? This step-by-step guide helps you troubleshoot and resolve the issue quickly, ensuring secure remote access without frustration. Jan 12, 2026 · Learn how to securely access your VPS using SSH, RDP, and cPanel. Fix common multi-monitor issues like black screens, undetected displays, and resolution problems. Start by running the automated Network troubleshooter in the Settings app. Get started asking, answering, and browsing questions about products like . Open the Local Resources tab. It will automatically run diagnostics and attempt to fix most of the problems. 5 days ago · The latest OS updates for Windows 11 introduces two major bugs that caused issues with shutting down your PC or signing into your PC using Remote Desktop. Jan 15, 2026 · This is a good use case as to why not use windows 365 VDIs, the fact that I can use the "deprecated" Microsoft Remote Desktop on a mac machine and that works to connection to windows 365 machine but there is no good workaround in the Microsoft eco system is really dropping the ball. Use the Quick Assist app to get help with a computer problem from family or friends or help them out. Nov 11, 2021 · It can be a real problem when Windows Remote Desktop is not working correctly. 3 days ago · Remote Desktop connection failures can be caused by disabled settings, permission issues, network problems, or system restrictions. Jan 15, 2025 · In Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Connections, find the Allow users to connect remotely by using Remote Desktop Services policy. You’ll need to enable Remote Desktop to check and change the status of the RDP protocol on a local computer.

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